FAQ for Potential Moxie Partners

Is working with Moxie more like being an employee or more like owning a business?

keyboard_arrow_down

Moxie partners are entrepreneurs: while we make it easier to build a successful business and most of our partners say they could not have done it without us, you are very much still the business owner, responsible for your success, and the ultimate decision maker.

How much will my Medical Director cost?

keyboard_arrow_down

Most Medical Directors in our network generally charge $650/mo for new Med Spas. That rate generally goes up to $1,000/mo after your business surpasses 100 clients/month. If you’re looking to offer services beyond injectables, facials, or laser offerings, the rate may start somewhat higher. For example, those offering PDO threads, semaglutide, or hormone therapy may start at a higher rate to be negotiated directly with your MD.

Will my Medical Director approve every treatment I’d like to offer?

keyboard_arrow_down

Not every Medical Director is comfortable overseeing every treatment – when deciding whether to move forward with a Medical Director, we recommend discussing treatments you’ll offer from day 1, and treatments you’ll likely add in your first year to ensure you find a good fit.

Does Moxie work with multiple providers in each city?

keyboard_arrow_down

Yes – we don’t limit who we work with based on geography. We’re here to help every independent Med Spa owner who has potential realize their opportunity.

Does Moxie do all my marketing?

keyboard_arrow_down

Moxie manages your paid marketing on Facebook and Instagram to drive new leads (within budgets that you approve) and provides lead nurturing tools to help you convert them to paying clients. For many of our partners, paid channels that we manage drive a majority of new clients! You’re responsible for field marketing in your area, running marketing events (though we’ll recommend events that work!), and posting to your own social media accounts. Once you’ve built an initial book of business, we will help you re-engage existing clients with text blasts and reminders.

If I have an existing practice, will your fee be charged against our entire practice or just new services that we add?

keyboard_arrow_down

We work to help our partners grow their practice overall, including supporting on cross-selling tactics, and thus charge against the full sales total.

How available is my Provider Success Manager?

keyboard_arrow_down

We respond to most questions over text or email within a day, and promise responses within two business days. During launch and early growth phases, we generally meet with partners live on a weekly basis until we get to a point where that time is better spent seeing more clients! At that point we generally continue to meet live 1-2x/month to review business performance and discuss how to continue growing.

If I have a legal problem, will Moxie take care of it? Can you review legal documents I’ve prepared separately (i.e. my lease agreement)?

keyboard_arrow_down

We are not your lawyer and legally, we cannot provide legal advice. While we can tell you things to be careful of that we’ve seen others struggle with, we cannot speak to your individual situation or advise you on individual legal problems. We can refer you to lawyers experienced with whatever problem you’re facing when relevant.